All phones, tablets and hardware (excluding consoles) are graded as one of the following:
- A Mint - Product in mint/new condition with original box and all original accessories.
- B Good - Product in good condition with all essential accessories. No box required.
- C Working - Product in poor condition and fully working with all essential accessories. No box required.
- F Non-working - (Applicable for Phones and iPads only). Product must be intact and not crushed, bent, or snapped. Passes IMEI check, No accessories required. All Apple products must have the iCloud account deactivated. Non-working examples: Dead, cracked, water damage, broken/bleeding LCD (screen), not powering up, speaker/mic faults, broken aerial, etc.
Please note all iPhones, iPads and iPods must have the iCloud account deactivated.
Games consoles are graded as one of the following:
- Boxed - Good to Mint Condition. All essential accessories. Original, first party controller of matching colour. Official box with all inserts to ensure safe transit.
- Unboxed - As above, just without the box.
- Discounted - Any condition but must be fully working. Chips, dents and scratches acceptable providing function is not impeded. All essential accessories, any controller. Box not required.