Please ensure any goods sent to CeX are packaged as safely and securely as possible. 

Always use packaging appropriate to the item, i.e. a padded envelope for a Game/DVD or a cardboard box for phones etc. Please ensure you wrap items using adequate cushioning materials, making sure they move in the packaging as little as possible while in transit and seal the package using strong shipping tape. 

Securely attach your shipping label to your package, making sure it is clear and unobstructed and make sure your order number is written on the outside of the parcel. Remember to also provide a return address on the reverse.