Unfortunately, once you place an order the delivery address cannot be changed. For security reasons, we will ship the order to the billing address of the payment card used. If paying for an order in full by CeX voucher or PayPal, you can choose your desired delivery address prior to completing your order.

If you have placed an order having a different delivery address and would like to have it cancelled, you can request it by clicking here and selecting Order Cancellation/Address change dropdown.

Please note we can only cancel orders if contacted from the registered WeBuy email address and orders once dispatched can’t be cancelled.