Please allow up to 16 days for the items to arrive as lost in transit items are usually located and delivered within that time-frame, if 16 days have elapsed then please contact us to let us know that the delivery hasn't arrived. You may also want to consider contacting your local sorting office to see if they are holding the order, as they may have tried unsuccessfully to deliver it to you.
In the unlikely event that an order is lost during shipment, we will attempt to source a replacement to dispatch to you. If this is not possible we will refund you the value of the missing item/s to the original payment method and amount.
Please note - We can only process Lost in Transit items within 60 days of dispatch.