All UK CeX stores are closed in line with government guidelines. Due to this, warranty periods have been frozen for all orders affected by the closure of these stores.
Warranties will resume once stores reopen. Please contact us if you have an item or order that is affected during this period.
Current tentative store reopening dates are as follows:
England - 01/03/21
Scotland - 05/04/21
Once stores in your area reopen, you will have two weeks from the date mentioned above to return your item(s) back to us.
We've made the decision to freeze the CeX warranty periods during the time our stores are closed, so as to cover any goods with soon to expire warranties.
Any faulty goods whose warranty expires during the closure of our stores, can be returned to us via your nearest store once they reopen.