Online Selling FAQ's

FAQ's about our buying process

What items do CeX buy?
We buy Games and Consoles, Phones, Digital Electronics, Computing products, DVDs/Blu-Ray and Music CDs If you are interested in selling a product that i...
Wed, 20 Dec, 2017 at 11:51 AM
How old do I have to be to sell goods to CeX online?
In order to sell items to CeX online, you would need to be 16 years of age or older.
Mon, 18 Dec, 2017 at 3:18 PM
What happens if CeX rejects something I send to sell?
When placing your Sell to CeX order, you are presented with a choice if the item happens to be rejected. You can either choose to have your item:- Sent ba...
Thu, 10 May, 2018 at 5:19 PM
Do CeX buy items that no longer have their original box?
We will buy most unboxed hardware, however we do not buy unboxed Optical Media (DVDs, Games, Blu-rays). Selected Retro Game formats can be bought unboxed.
Mon, 27 Nov, 2017 at 11:10 AM
Do CeX buy items that are missing their instructions?
Yes, we do buy items without instructions. However, any items that require a serial/activation code must contain the original copy of this, either on the lea...
Mon, 27 Nov, 2017 at 11:13 AM
How does CeX grade items?
The products we buy and sell are graded according to their cosmetic condition, functionality and the accessories they come with. All phones, tablets and ha...
Mon, 27 Nov, 2017 at 11:18 AM
What condition should my items be in?
Please ensure that the items you are selling are clean and presentable. Please note that the physical condition of the goods can affect the price or whether...
Mon, 27 Nov, 2017 at 11:59 AM
Can multiples of the same item be sold?
If you want to sell multiple copies of the same /similar item then a bulk discount may be applied. You will be emailed details of any change of price and al...
Mon, 27 Nov, 2017 at 12:05 PM
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