Orders, Warranties & Returns

Returning Store Orders and Warranties
All UK CeX stores are closed in line with government guidelines. Due to this, warranty periods have been frozen for all orders affected by the closure of th...
Fri, 26 Feb, 2021 at 1:35 PM
Returning Online Orders and Warranties
UK CeX stores are closed in line with government guidelines. Due to this, warranty periods have been frozen for all orders affected by the closure of these ...
Fri, 26 Feb, 2021 at 1:34 PM
How Long Do Sell-to CeX Orders Take To Process?
We are processing all orders as fast as possible and aim to have all orders paid within 14 days.    If the courier tracking status shows that it's de...
Fri, 4 Dec, 2020 at 2:08 PM
How Long Do Returned Orders Take To Process?
We are processing all returns as fast as possible and aim to have all returned orders processed within 7 days but request you to please allow up to 14 days.
Mon, 31 Aug, 2020 at 10:56 AM
Drop & Go Sales
Jump the store queues when selling to us!   With some high streets looking more like a never-ending snake of queues, you can now for the first time ever, ...
Tue, 17 Nov, 2020 at 8:28 AM
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