We use the following delivery services depending on the value of your order:

  • Royal Mail Special Delivery for items valued over £1000
  • Royal Mail Tracked 24 for all items valued between £150-£1000 and within Royal Mail's size limits for Tracked 24 parcels.
  • Royal Mail Tracked 48 for all items valued under £150 and within Royal Mail's size limits for Tracked 48 parcels.
  • Royal Mail Large Letters for single items less than 25mm thickness.


Please note that if you are not available when Royal Mail attempts delivery, in accordance with their policy, they may deliver your parcel to a neighbour or leave it in a designated SafePlace. If you prefer not to have your items delivered to a neighbour or left in a Safeplace, you can opt out of these options. . For full details and to opt out of Royal Mail’s delivery to neighbours, please check here, and for their Safeplace policy or to manage your preferences, please click here.


Any items sourced from our Isle of Man store(s) may be sent untracked due to the available Isle of Man Post services. 


We may also use DPD depending on the size and weight of your order, which requires a signature on delivery.