Find Your Nearest Store
Buy from CeX
Sell to CeX
Hi, how can we help you?
Search your FAQs articles or browse articles by topic
Enter your search term here...
Search
Contact Us
Solution home
Buying From CeX
Click & Collect
2
How do I place a Click & Collect order?
Click & Collect FAQs
Online Buying FAQs
8
Is there a limit on the number of items I can order online?
Are your products new or second hand?
Is it necessary to have an account to trade with CeX?
How can I cancel my order?
What payment options do I have to make an online order?
View all 8
Returning An Online Order
9
Christmas Extended Returns Offer
How do I return an online/Click & Collect order?
Returning an unwanted online order
Returning a faulty online order
My order arrived damaged
View all 9
Buying from CeX Stores
6
What is your store returns policy?
How can I tell if the item I want is in my local CeX store?
The goods I want are not in my local store, how can I get them?
Do I have to return my purchase to the store I bought it in?
What payment options are available for purchases made in store?
View all 6
Delivery Questions
9
I'm unable to track my order?
How long does delivery take?
What are your delivery fees?
Where will you deliver my goods?
Can I change the delivery address for my order?
View all 9
Find Your Nearest Store
