Hi, how can we help you?

1. What is changing about the CeX warranty policy? From November 1st 2024, we will be extending our warranty from 2 years to 5 years. This will apply to all...

CeX stands for Complete Entertainment Exchange. CeX was founded in London in 1992. We have stores in the UK, Spain, Ireland, India, Italy, Australia, Po...

The nature of our business is the purchase and sale of second-hand items. We buy, sell and exchange a range of technology and entertainment products inc...

Your nearest CeX store can be found using our Store Locator page. Please click HERE and enter your postcode. If you are searching using a mobile device ...

Opening Hours for our stores can be found via our Store Locator page. Please click HERE and either enter your postcode, tap the current location butto...

All Terms and Conditions can be found by clicking HERE. 

Unfortunately, we don't have a dedicated phone line. Should you have an enquiry, you can use the Contact Us form located HERE. Stock levels on the websi...

CeX offers a 5 Year warranty on all items purchased from CeX stores or webuy.com except consumables (removable batteries and projector bulbs).  Full det...

For any press or media related enquiries, you can contact us here. Please ensure to select 'Press Office Enquiries' under the Type Of Enquiry field.

We always do our best to ensure that there are no passwords saved on any Laptop/Desktop we sell. If however you find that there is a password left on your p...