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CeX

How to Recognize Fraud?
CeX will never request via unsolicited email or text message for any payment or personal information in return for goods in transit or in CeX custody. If ...
Tech Centre FAQ's
What is Tech Centre? Tech Centre is a repair service offered to customers for a fee. Once the repair is carried out, a 2-year warranty on the repair is off...
How does CeX communicate with customers?
The sole methods of customer communication that CeX uses are listed below. Support page - webuy.com/support Twitter / X - @CeX and @CeXSupport Facebook - f...
What items are not covered under the 5-Year CeX warranty?
CeX Apparel and consumables are not covered under the 5 year warranty. Consumables are covered for 30 days only. For further details about consumables, ple...
What regions does CeX operate in?
Whilst CeX started out in the UK and has many stores across the country, we also have shops located around the globe! Below is a list of all the regions...
Unified Membership FAQ's
Q: What is a Unified Membership?  A: Unified Membership allows customers to use a single account for both in-store and online transactions. Q: What are ...