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What is CeX?
CeX stands for Complete Entertainment Exchange. CeX was founded in London in 1992. We have stores in the UK, Spain, Ireland, India, Italy, Australia, Po...
Tue, 30 Jan, 2024 at 3:01 PM
What does CeX do?
The nature of our business is the purchase and sale of second-hand items. We buy, sell and exchange a range of technology and entertainment products inc...
Mon, 4 Apr, 2022 at 1:07 PM
How can I find my nearest CeX store?
Your nearest CeX store can be found using our Store Locator page. Please click HERE and enter your postcode. If you are searching using a mobile device ...
Mon, 4 Apr, 2022 at 1:07 PM
Where do I find the store opening hours?
Opening Hours for our stores can be found via our Store Locator page. Please click HERE and either enter your postcode, tap the current location butto...
Mon, 4 Apr, 2022 at 1:08 PM
Where can I find your Terms and Conditions?
All Terms and Conditions can be found by clicking HERE. 
Mon, 4 Apr, 2022 at 1:08 PM
Where can I find the phone number for my local CeX store?
Unfortunately, we don't have a dedicated phone line. Should you have an enquiry, you can use the Contact Us form located HERE. Stock levels on the websi...
Thu, 30 May, 2024 at 12:49 PM
Is there a warranty on items that I buy from CeX?
CeX offers a 24-month warranty on all items purchased from CeX stores or webuy.com except consumables (removable batteries and projector bulbs).  Full d...
Wed, 6 Apr, 2022 at 3:21 PM
How do I contact your Press/Media department?
For any press or media related enquiries, you can contact us here. Please ensure to select 'Press Office Enquiries' under the Type Of Enquiry field.
Mon, 4 Apr, 2022 at 1:09 PM
Has your Laptop/Desktop been delivered/sold with a password on it?
We always do our best to ensure that there are no passwords saved on any Laptop/Desktop we sell. If however you find that there is a password left on your p...
Mon, 4 Apr, 2022 at 1:10 PM
How to Recognize Fraud?
CeX will never request via unsolicited email or text message for any payment or personal information in return for goods in transit or in CeX custody. If ...
Mon, 4 Apr, 2022 at 1:10 PM