Hi, how can we help you?

Unable to make it out to the Post Office or one of our stores? Not to worry! You can now book a collection with Royal Mail, so your item(s) can be picked...

We need to receive the items within 10 (calendar) days of the Sell to CeX order being placed. The price may vary, or orders may be cancelled if goods are ...

CeX provides two ways in which you can send us your items Free of Charge: Royal Mail Home Collection Royal Mail Freepost (R48) PLEASE NOTE - Using t...

You can track your order status online by signing in on WeBuy.com then going to My Account and then 'Your Sales'. Sell to CeX orders are then shown ...

Please ensure any goods sent to CeX are packaged as safely and securely as possible.  Always use packaging appropriate to the item, i.e. a padded enve...

It is always advisable to keep all items in one order in one parcel, and to create seperate orders for each box. If however you cannot fit all of your i...

You can cancel your Sell to CeX by visiting the Account section of webuy.com and then 'Your Sales'. Any active orders in the Sell to CeX section can...

If the tracking status shows that it's delivered to us, please do not worry. We endeavour to test and process payments within a week, however, due to ...