Want to pick something up from your local store rather than wait for delivery? Passing by a CeX store and know there's something you're itching to get your hands on? We now offer a Click & Collect service to solve these very problems!
Whilst browsing WeBuy.com, you're able to see the stock levels of each and every item in all of our stores! By entering your postcode, you'll be able to see which store(s) nearby have the item in stock, and just how many of them they have!
Once you've decided which store you'd like to collect your item from, simply add the item(s) to your basket and proceed to checkout when you're ready.
Once you've reached the basket page, you can select between having your item(s) delivered to you, or to collect it from store. Click the "Collect in Store" button and then the blue "SELECT STORE" button, where you'll be asked to enter your postcode.
Now you'll be presented with a list of all the stores with your desired goodies in stock. Select the store you wish to collect from on the left hand side, double check the opening hours and then click the blue "SELECT THIS STORE" button to confirm your choice.
Before confirming your order with the store, they will also need to know what you would like them to do in the unfortunate event they cannot fulfill your order. You can either have them simply refund you for the item(s) they can't set aside for you, or alternatively, they can arrange for another store to ship the item(s) directly to your chosen address!
Select your choice in the bottom left, then once you're happy with what's on screen, click the red "PAY NOW" button.
On the next screen, you'll be given a few payment method options. Select the way you would like to pay, and follow the on screen prompts to get your item(s) paid for.
Once we've confirmed your payment, that's it! Your order has been placed and zipped straight to your selected store!
Sit back and wait for us to do our thing before you head to the store. We'll keep you in the loop until your order's complete, and ready to be collected.
You will receive an order received email, letting you know all the details of your order. Be sure to double check this to make sure everything's right, but please don't head to your chosen store yet! If anything's wrong, be sure to contact us so we can sort it out for you. Once your order is ready you will receive a confirmation email advising you that your order is ready to collect.
You can keep an eye on the status of your order by navigating to the My Account page, and clicking on the "Your WeSell Orders" button. This will be updated with the status of your order in real time!
Once our lovely store staff have completed your order, you will receive a second email confirming this. Now it's time to pop to your selected store and collect your lovely new item(s). When collecting your items please bring and present your ID to the staff in-store. If you are unable to present your ID upon collection, or the ID does not match the details of the person who placed the order, we will not be able to hand over the items purchased. Photocopies and images of IDs are not accepted and additional ID may be required to verify age when an age restricted item is being collected.
The store will keep hold of your goods for 2 full days. If you haven't collected your goods within this time, we will refund you for the items and pop the goods back on sale, so be sure to collect them before someone else gets their hands on 'em!