If the item you have received is damage, then you need to let us know that you intend to return it as soon as possible by using our contact form HERE along with images of the packaging and the damage.
Do not dispose of any packaging or damaged items until you have heard back from us. We would require photographic or physical evidence of the damage to initiate an investigation with our courier partner.
Our customer service representative will assist you accordingly with the details to return the item.