Hi, how can we help you?

Search your FAQs articles or browse articles by topic

Online Selling FAQs

What items do CeX buy?
We buy Games and Consoles, Phones, Digital Electronics, Computing products and Blu-Rays amongst many other products. If you are interested in selling a ...
Mon, 4 Apr, 2022 at 1:23 PM
How old do I have to be to sell goods to CeX online?
In order to sell items to CeX online, you must be 16 years of age or older.
Mon, 4 Apr, 2022 at 1:23 PM
What condition should my items be in?
Please ensure that the items you are selling are clean and presentable. Please note that the physical condition of the goods can affect the price or whether...
Mon, 20 Mar, 2023 at 2:33 PM
Do CeX buy items that no longer have their original box?
We will buy most unboxed hardware, however we do not buy unboxed Optical Media (DVDs, Games, Blu-rays, CDs etc.). Selected Retro Game formats can be bought ...
Mon, 4 Apr, 2022 at 1:24 PM
Do CeX buy items that are missing their instructions?
Yes, we do buy items without instructions. However, any items that require a serial/activation code must contain the original copy of this, either on the le...
Mon, 4 Apr, 2022 at 1:24 PM
Can multiples of the same item be sold?
If you want to sell multiple copies of the same/similar item then a bulk discount may be applied. You will be emailed details of any change of price and a...
Mon, 4 Apr, 2022 at 1:24 PM
Is There A Minimum Value Per Order?
Yes, all Online Sell to CeX orders must have a minimum value of £5. If you wish to sell items to us that have a total, combined value of less than £5...
Tue, 14 Mar, 2023 at 8:53 AM
What happens if CeX rejects something I send to sell?
When placing your Sell to CeX order, you are asked what you would like CeX to do if any items happen to be rejected. You can either choose to have your item...
Sat, 23 Apr, 2022 at 9:38 AM
Does CeX buy DVD's Online?
DVD's are not accepted for Online Sell-to-CeX orders, however you can use our Drop & Go service and take them to your nearest store.  ‘Drop & Go...
Thu, 6 Apr, 2023 at 2:03 PM